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Associations by Property Manager Condo Questionnaires/ Certificates |
Company Procedures In order to provide you with the best
possible service, we would like to state the following relevant to our hours,
procedures, etc. HOURS Baum Property Services is open every
weekday from 9am to 5pm and closed 12pm to 1pm for the noon lunch hour. For best
service... We receive approximately half of all our
phone calls for the entire day between the peak periods of 9am to 10 am and 4pm
to 5pm. To devote the most time to your phone call, it is wise to call during a
non-peak period. MAIL We prefer for our mail to be sent to our
Post Office Box 46, Aurora, IL 60507-0046 LOCATION
Our address is 725 Morton Ave., Aurora, IL
60506. Our physical location is just off of Illinois Ave. in Aurora. Click
here for a map. If you are planning to visit us, we do appreciate your
prior appointment. ABOUT VOICE MAIL We do employ voice mail and return phone
calls in the order we receive them based on their priority. For calls that need
immediate attention, we ask that you do not leave a voice mail message but call
during business hours for the "personal touch". ABOUT OUR 24 HOUR EMERGENCY SERVICE 630-566-2900 We employ an excellent 24 hour answering
service. For emergencies, call 630-566-2900. We attempt to call everyone back to
advise them that we have received their message, but it is impossible to call
back everyone during severe weather conditions. If you are not called back after
a reasonable time, feel free to place a follow-up phone call. We are looking forward to being of
service to your community in the future!
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